In Textra I can see all the messages for one of my contacts, but I cannot backup any of the messages. In fact, the contact's name does not show up in any backup's list. If I use the Samsung message processor I can't see that contact. When I go back to the Textra processor I can see all of them. I'm new at this stuff and I need help to get this contact's messages available to other apps. Can anyone help me? Regards Wally