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Knowledge Base

  1. "!" exclamation when inserting GIF / Photo etc.

  2. 3 Notification Buttons don't fit...

  3. Activate Mobile Data Missing for Android Lollipop

  4. Adding new contacts

  5. Android 11 - Notification and Bubble Concepts

  6. Android 11 - Notification Settings General

  7. Android 11 - Turn Off Bubbles

  8. App icon disappears from dock

  9. Apple / iOS devices showing reactions as text (as opposed to an emoji reaction)

  10. Apple iOS Reactions (Tapbacks) not working

  11. AT&T MMS (Wi-Fi calling) disable.

  12. Badge App Icon

  13. Bitmoji Support

  14. Blocklist

  15. Can I configure specific notifications bubble colors etc per contact / convo?

  16. Can I help translate Textra?

  17. Copy parts of a message

  18. Custom notification ringtones

  19. Developers API - Getting an unread count from Textra

  20. Direct share

  21. Do you support DUAL SIM phones?

  22. Emoji style

  23. Emoji Support

  24. Emoji's, pics and more, how to insert

  25. Emojis Show Corrupted / Blank when I press + icon (left of message field)

  26. Getting 'Error Retrieving Information from Server [RPC S-7 AEC-0]; Upgrade to Pro

  27. Ghost Notification

  28. Group Messaging Help

  29. Having issues with Group Messaging?

  30. How do I preview pics received?

  31. How to backup my messages

  32. How to view detailed timestamps

  33. Huawei phones running EMUI 4.0 - cannot change notification icon color

  34. Language support

  35. LED blink issues

  36. LED issues on LG G series

  37. Light & Night Mode - How does it work? Issue with 10pm to 6am

  38. Links not clickable (not able to tap)

  39. Lost my 'Upgrade to Pro'

  40. Microphone in Textra SMS

  41. MMS issues - AT&T, Sprint, T-Mobile & Mint

  42. MMS Timeouts / No Mobile Data / MMS Send Failing - On Android 7.0?

  43. No Notifications / Notifications stopped working / Notifications disappear

  44. Not all contacts showing in Textra since updating firmware.

  45. Notifications from stock app / double notifications

  46. Notifications repeating even if off

  47. OnePlus running Android 7 - Notification disappears / goes away

  48. Pebble Watch

  49. Pop-up adverts / Full screen adverts

  50. Premium SMS issues

  51. Privacy concern with web link previews?

  52. Quick Compose appears in Lock Screen

  53. Read receipt

  54. Receive delays / sending delays / not receiving messages / messages late / scheduled messages not sending (Xiaomi HTC Samsung Asus Elephone Blackview Huawei) / delayed / battery

  55. Samsung and LG running Android 8, the app icon shows incorrect badge count

  56. Samsung Edge Lighting Notifications

  57. Samsung S7 Always on Display - not working

  58. Samsung S8/S9/S10/S20/S21 SMS/MMS not sending / delays receiving

  59. Samsung updated to Pie, now showing a chat head pop-up (disable it / make it work)

  60. Scheduled Sending

  61. Sending lots of SMS messages

  62. Speech to Text window won't go away!

  63. Stagefright (More Technical Details)

  64. Stagefright (Overview)

  65. T-Mobile / AT&T / Verizon missing messages (RCS) - I am seeing message in stock app but not in Textra

  66. T-Mobile Galaxy S6 - No Notification Vibrations

  67. Timezone (2 times / times differ / 1 hour / 2 hours)

  68. Trash Can (deleting messages).

  69. Updating to Textra Pro.

  70. Use Textra SMS on your Desktop or Browser

  71. Vibrate / Vibration not working (Verizon or AT&T 5.1.1 update)

  72. What are those contact pics (favs) I see when doing a new message?

  73. What does 'Compact SMS Messages' do?

  74. Zedge (per contact notifications revert to default setting).

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