Knowledge Base

  1. 3 Notification Buttons don't fit...

  2. Activate Mobile Data Missing for Android Lollipop

  3. Adding new contacts

  4. Android 11 - Notification and Bubble Concepts

  5. Android 11 - Per Contact Notifications

  6. Android 11 - Turn Off Bubbles

  7. Android Auto not working, says need to install app / non supported app

  8. App icon disappears from dock

  9. Badge App Icon

  10. Bitmoji Support

  11. Blocklist

  12. Can I configure specific notifications bubble colors etc per contact / convo?

  13. Can I help translate Textra?

  14. Can I send / receive MMS messages over WiFi?

  15. Custom notification ringtones

  16. Developers API - Getting an unread count from Textra

  17. Direct share

  18. Do you support DUAL SIM phones?

  19. Emoji style

  20. Emoji Support

  21. Emoji's, pics and more, how to insert

  22. Emojis Show Corrupted / Blank when I press + icon (left of message field)

  23. Floating Notification

  24. Getting 'Error Retrieving Information from Server [RPC S-7 AEC-0]; Upgrade to Pro

  25. Ghost Notification

  26. Group Messaging Help

  27. Having issues with Group Messaging?

  28. How do I preview pics received?

  29. How to backup my messages

  30. How to view detailed timestamps

  31. Huawei phones running EMUI 4.0 - cannot change notification icon color

  32. Language support

  33. LED blink issues

  34. LED issues on LG G series

  35. Light & Night Mode - How does it work? Issue with 10pm to 6am

  36. Lost my 'Upgrade to Pro'

  37. Microphone in Textra

  38. MMS 'Cannot get MMS' Notification

  39. MMS issues - AT&T, Sprint, T-Mobile & Mint

  40. MMS Timeouts / No Mobile Data / MMS Send Failing - On Android 7.0?

  41. No Notifications / Notifications stopped working / Notifications disappear

  42. Not all contacts showing in Textra since updating firmware.

  43. Notification Icon Colors Gone / MMS over WiFi / MMS WiFi fix gone / LED issue

  44. Notifications from stock app / double notifications

  45. Notifications repeating even if off

  46. OnePlus running Android 7 - Notification disappears / goes away

  47. Pebble Watch

  48. Pop-up adverts / Full screen adverts

  49. Premium SMS issues

  50. Privacy concern with web link previews?

  51. Quick Compose appears in Lock Screen

  52. Read receipt

  53. Receive delays / sending delays / not receiving messages / messages late / scheduled messages not sending (Xiaomi HTC Samsung Asus Elephone Blackview Huawei) / delayed / battery

  54. S8 EDGE Notifications

  55. Samsung and LG running Android 8, the app icon shows incorrect badge count

  56. Samsung S7 Always on Display - not working

  57. Samsung updated to Pie, now showing a chat head pop-up (disable it / make it work)

  58. Scheduled Sending

  59. Sending lots of SMS messages

  60. Since updating firmware (not receiving messages in Textra).

  61. Speech to Text window won't go away!

  62. Stagefright (More Technical Details)

  63. Stagefright (Overview)

  64. T-Mobile / AT&T / Verizon missing messages (RCS) - I am seeing message in stock app but not in Textra

  65. T-Mobile Galaxy S6 - No Notification Vibrations

  66. Timezone (2 times / times differ / 1 hour / 2 hours)

  67. Trash Can (deleting messages).

  68. Updating to Textra Pro.

  69. Use Textra on your Desktop or Browser

  70. Vibrate / Vibration not working (Verizon or AT&T 5.1.1 update)

  71. What are those contact pics (favs) I see when doing a new message?

  72. What does 'Compact SMS Messages' do?

  73. Zedge (per contact notifications revert to default setting).

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