Knowledge Base

  1. ! when sharing or picking photos

  2. Activate Mobile Data Missing for Android Lollipop

  3. Adding new contacts

  4. Android Auto not working, says need to install app / non supported app

  5. App Icon goes missing

  6. Back Arrow Button needs to be pressed lots of times!

  7. Badge App Icon

  8. Bitmoji Support

  9. Blacklist.

  10. Can I configure specific notifications bubble colors etc per contact / convo?

  11. Can I help translate Textra?

  12. Can I send / receive MMS messages over WiFi?

  13. Custom notification ringtones

  14. Developers API - Getting an unread count from Textra

  15. Direct share

  16. Do you support DUAL SIM phones?

  17. Emoji style

  18. Emoji Support

  19. Emoji's, pics and more, how to insert

  20. Emojis Show Corrupted / Blank when I press + icon (left of message field)

  21. Floating Notification

  22. Galaxy Gear support

  23. Getting 'Error Retrieving Information from Server [RPC S-7 AEC-0]; Upgrade to Pro

  24. Ghost Notification

  25. Group messaging contacts

  26. Having issues with Group Messaging?

  27. How do I preview pics received?

  28. How to backup my messages

  29. How to view detailed timestamps

  30. HTC 4.0.3 UI has stopped

  31. Huawei phones running EMUI 4.0 - cannot change notification icon color

  32. Language support

  33. LED blink issues

  34. LED issues on LG G series

  35. Light & Night Mode - How does it work? Issue with 10pm to 6am

  36. Lost my 'Upgrade to Pro'

  37. Mark All as Read

  38. Microphone in Textra

  39. MMS 'Cannot get MMS' Notification

  40. MMS is not working - Post KitKat

  41. MMS is not working - Pre KitKat

  42. MMS not working on T-Mobile WiFi

  43. MMS picture resizing works (says image too large)

  44. MMS Timeouts / No Mobile Data / MMS Send Failing - On Android 7.0?

  45. Moto G5 Plus - not showing footer toolbar in + panel

  46. No Notifications / Notifications stopped working / Notifications disappear

  47. Not all contacts showing in Textra since updating firmware.

  48. Note 8 + panel issue (cannot access toolbar for emoji, gallery etc)

  49. Notifications from stock app / double notifications

  50. Notifications repeating even if off

  51. OnePlus running Android 7 - Notification disappears / goes away

  52. Pebble Watch

  53. Pixel XL (Oreo) + plus panel not showing (no emoji / camera tab / toolbar etc)

  54. Plus (+) Panel does not bring up attach options

  55. Premium sms issues

  56. Privacy concern with web link previews?

  57. Quick Compose appears in Lock Screen

  58. Read receipt

  59. Receive delays / sending delays / not receiving messages / messages late / scheduled messages not sending (Xiaomi HTC Samsung Asus Elephone Blackview) / delayed

  60. S8 EDGE Notifications

  61. Samsung S7 Always on Display - not working

  62. Scheduled Sending

  63. Sending lots of SMS messages

  64. Since updating firmware (not receiving messages in Textra).

  65. Speech to Text window won't go away!

  66. Stagefright (More Technical Details)

  67. Stagefright (Overview)

  68. Swiftkey / Swype no swipe on Lockscreen

  69. T-Mobile / AT&T / Verizon missing messages (RCS) - I am seeing message in stock app but not in Textra

  70. T-Mobile Galaxy S6 - No Notification Vibrations

  71. Trash Can (deleting messages).

  72. Updating to Textra Pro.

  73. Vibrate / Vibration not working (Verizon or AT&T 5.1.1 update)

  74. Voice to Text / Talk to Text Repeating / Repeats

  75. wake up screen issue 4.2.2

  76. What are those contact pics (favs) I see when doing a new message?

  77. What does 'Compact SMS Messages' do?

  78. Why does Textra connect to Facebook servers?

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