Knowledge Base

  1. 3 Notification Buttons don't fit...

  2. Activate Mobile Data Missing for Android Lollipop

  3. Adding new contacts

  4. Android 11 Notifications and Bubbles

  5. Android Auto not working, says need to install app / non supported app

  6. App icon disappears from dock

  7. Badge App Icon

  8. Bitmoji Support

  9. Blocklist

  10. Can I configure specific notifications bubble colors etc per contact / convo?

  11. Can I help translate Textra?

  12. Can I send / receive MMS messages over WiFi?

  13. Custom notification ringtones

  14. Developers API - Getting an unread count from Textra

  15. Direct share

  16. Do you support DUAL SIM phones?

  17. Emoji style

  18. Emoji Support

  19. Emoji's, pics and more, how to insert

  20. Emojis Show Corrupted / Blank when I press + icon (left of message field)

  21. Floating Notification

  22. Getting 'Error Retrieving Information from Server [RPC S-7 AEC-0]; Upgrade to Pro

  23. Ghost Notification

  24. Group Messaging Help

  25. Having issues with Group Messaging?

  26. How do I preview pics received?

  27. How to backup my messages

  28. How to view detailed timestamps

  29. Huawei phones running EMUI 4.0 - cannot change notification icon color

  30. Language support

  31. LED blink issues

  32. LED issues on LG G series

  33. Light & Night Mode - How does it work? Issue with 10pm to 6am

  34. Lost my 'Upgrade to Pro'

  35. Microphone in Textra

  36. MMS 'Cannot get MMS' Notification

  37. MMS issues - AT&T, Sprint, T-Mobile & Mint

  38. MMS Timeouts / No Mobile Data / MMS Send Failing - On Android 7.0?

  39. No Notifications / Notifications stopped working / Notifications disappear

  40. Not all contacts showing in Textra since updating firmware.

  41. Notification Icon Colors Gone / MMS over WiFi / MMS WiFi fix gone / LED issue

  42. Notifications from stock app / double notifications

  43. Notifications repeating even if off

  44. OnePlus running Android 7 - Notification disappears / goes away

  45. Pebble Watch

  46. Pop-up adverts / Full screen adverts

  47. Premium SMS issues

  48. Privacy concern with web link previews?

  49. Quick Compose appears in Lock Screen

  50. Read receipt

  51. Receive delays / sending delays / not receiving messages / messages late / scheduled messages not sending (Xiaomi HTC Samsung Asus Elephone Blackview Huawei) / delayed / battery

  52. S8 EDGE Notifications

  53. Samsung and LG running Android 8, the app icon shows incorrect badge count

  54. Samsung S7 Always on Display - not working

  55. Samsung updated to Pie, now showing a chat head pop-up (disable it / make it work)

  56. Scheduled Sending

  57. Sending lots of SMS messages

  58. Since updating firmware (not receiving messages in Textra).

  59. Speech to Text window won't go away!

  60. Stagefright (More Technical Details)

  61. Stagefright (Overview)

  62. T-Mobile / AT&T / Verizon missing messages (RCS) - I am seeing message in stock app but not in Textra

  63. T-Mobile Galaxy S6 - No Notification Vibrations

  64. Timezone (2 times / times differ / 1 hour / 2 hours)

  65. Trash Can (deleting messages).

  66. Updating to Textra Pro.

  67. Use Textra on your Desktop or Browser

  68. Vibrate / Vibration not working (Verizon or AT&T 5.1.1 update)

  69. What are those contact pics (favs) I see when doing a new message?

  70. What does 'Compact SMS Messages' do?

  71. Zedge (per contact notifications revert to default setting).

Feedback and Knowledge Base