Knowledge Base

  1. ! when sharing or picking photos

  2. 3 Notification Buttons don't fit...

  3. Activate Mobile Data Missing for Android Lollipop

  4. Adding new contacts

  5. Android Auto not working, says need to install app / non supported app

  6. AOD (always on display) now shows white Textra icons, not colored ones.

  7. App Icon goes missing

  8. Back Arrow Button needs to be pressed lots of times!

  9. Badge App Icon

  10. Bitmoji Support

  11. Blacklist.

  12. Can I configure specific notifications bubble colors etc per contact / convo?

  13. Can I help translate Textra?

  14. Can I send / receive MMS messages over WiFi?

  15. Custom notification ringtones

  16. Developers API - Getting an unread count from Textra

  17. Direct share

  18. Do you support DUAL SIM phones?

  19. Emoji Handshake - No Skin Tone

  20. Emoji style

  21. Emoji Support

  22. Emoji's, pics and more, how to insert

  23. Emojis Show Corrupted / Blank when I press + icon (left of message field)

  24. Floating Notification

  25. Getting 'Error Retrieving Information from Server [RPC S-7 AEC-0]; Upgrade to Pro

  26. Ghost Notification

  27. Group messaging contacts

  28. Having issues with Group Messaging?

  29. How do I preview pics received?

  30. How to backup my messages

  31. How to view detailed timestamps

  32. Huawei phones running EMUI 4.0 - cannot change notification icon color

  33. Language support

  34. LED blink issues

  35. LED issues on LG G series

  36. Light & Night Mode - How does it work? Issue with 10pm to 6am

  37. Lost my 'Upgrade to Pro'

  38. Mark All as Read

  39. Microphone in Textra

  40. MMS 'Cannot get MMS' Notification

  41. MMS is not working - Pre KitKat

  42. MMS picture compression, error sending MMS (image too large), MMS failing to send

  43. MMS Timeouts / No Mobile Data / MMS Send Failing - On Android 7.0?

  44. No Notifications / Notifications stopped working / Notifications disappear

  45. Not all contacts showing in Textra since updating firmware.

  46. Notification Icon Colors Gone / MMS over WiFi / MMS WiFi fix gone / LED issue

  47. Notifications from stock app / double notifications

  48. Notifications repeating even if off

  49. OnePlus running Android 7 - Notification disappears / goes away

  50. Pebble Watch

  51. Premium SMS issues

  52. Press + icon and panel does not show over keyboard (gesture apps)

  53. Privacy concern with web link previews?

  54. Quick Compose appears in Lock Screen

  55. Read receipt

  56. Receive delays / sending delays / not receiving messages / messages late / scheduled messages not sending (Xiaomi HTC Samsung Asus Elephone Blackview Huawei) / delayed / battery

  57. S8 EDGE Notifications

  58. Samsung and LG running Android 8, the app icon shows incorrect badge count

  59. Samsung S7 Always on Display - not working

  60. Samsung updated to Pie, now showing a chat head pop-up

  61. Scheduled Sending

  62. Sending lots of SMS messages

  63. Since updating firmware (not receiving messages in Textra).

  64. Speech to Text window won't go away!

  65. Stagefright (More Technical Details)

  66. Stagefright (Overview)

  67. Swiftkey / Swype no swipe on Lockscreen

  68. T-Mobile / AT&T / Verizon missing messages (RCS) - I am seeing message in stock app but not in Textra

  69. T-Mobile Galaxy S6 - No Notification Vibrations

  70. Trash Can (deleting messages).

  71. Updating to Textra Pro.

  72. Vibrate / Vibration not working (Verizon or AT&T 5.1.1 update)

  73. wake up screen issue 4.2.2

  74. What are those contact pics (favs) I see when doing a new message?

  75. What does 'Compact SMS Messages' do?

  76. Zedge (per contact notifications revert to default setting).

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