Knowledge Base

  1. 3 Notification Buttons don't fit...

  2. Activate Mobile Data Missing for Android Lollipop

  3. Adding new contacts

  4. Android 11 - Notification and Bubble Concepts

  5. Android 11 - Notification Settings General

  6. Android 11 - Turn Off Bubbles

  7. Android Auto not working, says need to install app / non supported app

  8. App icon disappears from dock

  9. AT&T MMS (Wi-Fi calling) disable.

  10. Badge App Icon

  11. Bitmoji Support

  12. Blocklist

  13. Can I configure specific notifications bubble colors etc per contact / convo?

  14. Can I help translate Textra?

  15. Can I send / receive MMS messages over WiFi?

  16. Custom notification ringtones

  17. Developers API - Getting an unread count from Textra

  18. Direct share

  19. Do you support DUAL SIM phones?

  20. Emoji style

  21. Emoji Support

  22. Emoji's, pics and more, how to insert

  23. Emojis Show Corrupted / Blank when I press + icon (left of message field)

  24. Floating Notification

  25. Getting 'Error Retrieving Information from Server [RPC S-7 AEC-0]; Upgrade to Pro

  26. Ghost Notification

  27. Group Messaging Help

  28. Having issues with Group Messaging?

  29. How do I preview pics received?

  30. How to backup my messages

  31. How to view detailed timestamps

  32. Huawei phones running EMUI 4.0 - cannot change notification icon color

  33. Language support

  34. LED blink issues

  35. LED issues on LG G series

  36. Light & Night Mode - How does it work? Issue with 10pm to 6am

  37. Lost my 'Upgrade to Pro'

  38. Microphone in Textra

  39. MMS 'Cannot get MMS' Notification

  40. MMS issues - AT&T, Sprint, T-Mobile & Mint

  41. MMS Timeouts / No Mobile Data / MMS Send Failing - On Android 7.0?

  42. No Notifications / Notifications stopped working / Notifications disappear

  43. Not all contacts showing in Textra since updating firmware.

  44. Notification Icon Colors Gone / MMS over WiFi / MMS WiFi fix gone / LED issue

  45. Notifications from stock app / double notifications

  46. Notifications repeating even if off

  47. OnePlus running Android 7 - Notification disappears / goes away

  48. Pebble Watch

  49. Pop-up adverts / Full screen adverts

  50. Premium SMS issues

  51. Privacy concern with web link previews?

  52. Quick Compose appears in Lock Screen

  53. Read receipt

  54. Receive delays / sending delays / not receiving messages / messages late / scheduled messages not sending (Xiaomi HTC Samsung Asus Elephone Blackview Huawei) / delayed / battery

  55. S8 EDGE Notifications

  56. Samsung and LG running Android 8, the app icon shows incorrect badge count

  57. Samsung S7 Always on Display - not working

  58. Samsung S8/S9/S10/S20/S21 SMS/MMS not sending / delays receiving

  59. Samsung updated to Pie, now showing a chat head pop-up (disable it / make it work)

  60. Scheduled Sending

  61. Sending lots of SMS messages

  62. Since updating firmware (not receiving messages in Textra).

  63. Speech to Text window won't go away!

  64. Stagefright (More Technical Details)

  65. Stagefright (Overview)

  66. T-Mobile / AT&T / Verizon missing messages (RCS) - I am seeing message in stock app but not in Textra

  67. T-Mobile Galaxy S6 - No Notification Vibrations

  68. Textra crashing - March 2021

  69. Timezone (2 times / times differ / 1 hour / 2 hours)

  70. Trash Can (deleting messages).

  71. Updating to Textra Pro.

  72. Use Textra on your Desktop or Browser

  73. Vibrate / Vibration not working (Verizon or AT&T 5.1.1 update)

  74. What are those contact pics (favs) I see when doing a new message?

  75. What does 'Compact SMS Messages' do?

  76. Zedge (per contact notifications revert to default setting).

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