Knowledge Base

  1. 3 Notification Buttons don't fit...

  2. Activate Mobile Data Missing for Android Lollipop

  3. Adding new contacts

  4. Android 11 - Notification and Bubble Concepts

  5. Android 11 - Notification Settings General

  6. Android 11 - Turn Off Bubbles

  7. Android Auto not working, says need to install app / non supported app

  8. App icon disappears from dock

  9. AT&T MMS (Wi-Fi calling) disable.

  10. Badge App Icon

  11. Bitmoji Support

  12. Blocklist

  13. Can I configure specific notifications bubble colors etc per contact / convo?

  14. Can I help translate Textra?

  15. Custom notification ringtones

  16. Developers API - Getting an unread count from Textra

  17. Direct share

  18. Do you support DUAL SIM phones?

  19. Emoji style

  20. Emoji Support

  21. Emoji's, pics and more, how to insert

  22. Emojis Show Corrupted / Blank when I press + icon (left of message field)

  23. Getting 'Error Retrieving Information from Server [RPC S-7 AEC-0]; Upgrade to Pro

  24. Ghost Notification

  25. Group Messaging Help

  26. Having issues with Group Messaging?

  27. How do I preview pics received?

  28. How to backup my messages

  29. How to view detailed timestamps

  30. Huawei phones running EMUI 4.0 - cannot change notification icon color

  31. Language support

  32. LED blink issues

  33. LED issues on LG G series

  34. Light & Night Mode - How does it work? Issue with 10pm to 6am

  35. Lost my 'Upgrade to Pro'

  36. Microphone in Textra

  37. MMS 'Cannot get MMS' Notification

  38. MMS issues - AT&T, Sprint, T-Mobile & Mint

  39. MMS Timeouts / No Mobile Data / MMS Send Failing - On Android 7.0?

  40. No Notifications / Notifications stopped working / Notifications disappear

  41. Not all contacts showing in Textra since updating firmware.

  42. Notifications from stock app / double notifications

  43. Notifications repeating even if off

  44. OnePlus running Android 7 - Notification disappears / goes away

  45. Pebble Watch

  46. Pop-up adverts / Full screen adverts

  47. Premium SMS issues

  48. Privacy concern with web link previews?

  49. Quick Compose appears in Lock Screen

  50. Read receipt

  51. Receive delays / sending delays / not receiving messages / messages late / scheduled messages not sending (Xiaomi HTC Samsung Asus Elephone Blackview Huawei) / delayed / battery

  52. S8 EDGE Notifications

  53. Samsung and LG running Android 8, the app icon shows incorrect badge count

  54. Samsung S7 Always on Display - not working

  55. Samsung S8/S9/S10/S20/S21 SMS/MMS not sending / delays receiving

  56. Samsung updated to Pie, now showing a chat head pop-up (disable it / make it work)

  57. Scheduled Sending

  58. Sending lots of SMS messages

  59. Speech to Text window won't go away!

  60. Stagefright (More Technical Details)

  61. Stagefright (Overview)

  62. T-Mobile / AT&T / Verizon missing messages (RCS) - I am seeing message in stock app but not in Textra

  63. T-Mobile Galaxy S6 - No Notification Vibrations

  64. Timezone (2 times / times differ / 1 hour / 2 hours)

  65. Trash Can (deleting messages).

  66. Updating to Textra Pro.

  67. Use Textra on your Desktop or Browser

  68. Vibrate / Vibration not working (Verizon or AT&T 5.1.1 update)

  69. What are those contact pics (favs) I see when doing a new message?

  70. What does 'Compact SMS Messages' do?

  71. Zedge (per contact notifications revert to default setting).

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