Samsung updated to Pie, now showing a chat head pop-up (disable it / make it work)
This is a Samsung specific feature, it is not related to Textra SMS.
This Samsung feature is only intended for apps that support Samsung multi-window, which Textra SMS doesn't.
Either disable this feature, see Android Settings > Advanced features > Smart pop-up view > Textra SMS = OFF.
Or configure it to mostly work (it's flaky at best), see Textra > Settings > Customize Notifications > Define Notification Actions > Tapping Opens = please select Quick Reply no Keyboard.