Links not clickable (not able to tap)
Please do the following.
2) Android Settings > Apps > Android System Webview > Storage > Clear cache.
3) Restart phone.
Still not working? Please do the following.
4) Android Settings > Apps > 3 dots on the top right > Reset app preferences.
Still not working? Please do the following.
5) Look for an app called "smart suggestions" and ensure it's enabled. Typically this app is just on Samsung devices.
6) We've had a couple of users report:
Disabling Android System Intelligence app (in your Android Settings > Apps > Android System Intelligence) causes links not opening issues. Re-enabling the Android System Intelligence app fixes this.
7) Android Settings > System > Reset options > Reset app preferences (HOWEVER, it's a right pain as when you open each app you need to agree to permissions again, but it's what is reported as the fix to the issue for some users).
Still not working? Please reach out to help@textra.me just in case we have any new insight, as presently the above solutions fixes it for > 95% of users, but for the other 5% we still don't know the solution - We use a Google Machine Learning library that for some reason fails on certain users phones.