I have a question regarding NBI Clearance claims. If someone is unable to visit the NBI office due to work, travel, or personal reasons, can a family member or representative claim the clearance on their behalf?

I've heard at https://nbiclearancce.com/nbi-clearance-authorization-letter/ that an authorization letter may be required, but I'm not sure what information needs to be included or what supporting documents the representative should bring. Has anyone gone through this process recently?

I'd appreciate hearing about your experience and any tips that could help avoid delays or issues during the claim process.