Why is my Textra icon showing I have unread messages when I marked them all read?
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Paul commented
Textra > Mark All as Read. Sorted
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J commented
Feb 2023 TEXTRA BOT was the problem on update. My solution was to UNBLOCK blocked numbers. I'd blocked the unnecessary spamming TEXTRA BOT - now fixed, i won't update this app ever again.
Thanks to prior comments - that helped lots -
Christi commented
Irritating
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memorysticky commented
Another easier fix is to hold finger on Textra, opens app settings. tab "Force Stop" then rerun textra. problem should be solved. This usually happens on first install at least I think so.
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Anonymous commented
Yeah!
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Paul commented
My wife had the same problem, but I THINK I solved it--at least for now. I just went into SETTINGS (phone/Android, not Textra), clicked on Notifications, and turned off notifications for Textra. I then exited Settings and closed Textra. I then went back into Settings > Notifications, turned back on notifications for Textra, exited Settings, and re-opened Textra. Notification dot GONE!
To test it I sent a test text to my wife's phone. The notification dot appeared as it should. I then opened the text in Textra, then closed Texta, and the notification dot disappeared, as it should. SUCCESS! Now, what will happen over time? Unfortunately, I left my crystal ball at the office, so I can't say. It's working for now.
My wife is using a Moto 7? g Power, Android 10, Textra 4.34. -
l. commented
Thanks! Blocking and unblocking the chat worked but I have two other problems: Should we do the same with all the chats each time we get an sms? and for me my notification ringtones also stopped! Also this can't be something only related to their newest version since my phone has been off since March 2020 and now in Nov 2020 I turned it on without updating and was struck by that problem. Are they going to fix this bug or do we have to choose a new messaging app?
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Anonymous commented
Two things
1) The. Help section says it's a bug in the 5.0 upgrade.
2) On android phone I did a force stop and then re-opened the app and it cleared. -
Biz commented
BLOCKLIST, THEN UNBLOCKLIST WORKS!! Everyone should try it on theirs!
Truth! I was starting to discover I have some sort of mental imbalance because of this. I'm glad I found this.
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Anonymous commented
BLOCKLIST, THEN UNBLOCKLIST WORKS!! Everyone should try it on theirs!
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BC commented
i agree! no matter what i do i keep getting the notification popping back up. i'm close to dumping this app and trying something else.
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Anonymous commented
I have just found the cause of this after a while of frustration. It was a photo that failed to send, even though i resent it I had to delete the failed attempt and it's fixed
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Ed commented
Thx Anonymousss! The blacklist trick worked!!
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Ron Kolman commented
My TEXTRA app shows 1 text received, all the time. Notifications admonishes: "your texting app has a temporary MMS problem."
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Anonymous commented
Always says I have 1 message lately. Seems like it is for ads. MAKE IT STOP!!!
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James commented
Same issue. If I restart my device, the icon marker goes away. About a minute later it appears again.
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Anonymous commented
It used to do it now all of a sudden it doesn't do it. I've uninstalled, re installed didn't work
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George LaTorre commented
Maybe it's because we don't have the paid version and they want us to read the ads?
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Dorothy Larson Doudy commented
I don't see a solution as to why the ICON shows an unread text when there is none. You can't BLACKLIST an ICON!
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Anonymoussss commented
The blacklist then unblacklist worked for me, thanks anonymous user!!!