My wife had the same problem, but I THINK I solved it--at least for now. I just went into SETTINGS (phone/Android, not Textra), clicked on Notifications, and turned off notifications for Textra. I then exited Settings and closed Textra. I then went back into Settings > Notifications, turned back on notifications for Textra, exited Settings, and re-opened Textra. Notification dot GONE!
To test it I sent a test text to my wife's phone. The notification dot appeared as it should. I then opened the text in Textra, then closed Texta, and the notification dot disappeared, as it should. SUCCESS! Now, what will happen over time? Unfortunately, I left my crystal ball at the office, so I can't say. It's working for now.
My wife is using a Moto 7? g Power, Android 10, Textra 4.34.
Paul
My wife had the same problem, but I THINK I solved it--at least for now. I just went into SETTINGS (phone/Android, not Textra), clicked on Notifications, and turned off notifications for Textra. I then exited Settings and closed Textra. I then went back into Settings > Notifications, turned back on notifications for Textra, exited Settings, and re-opened Textra. Notification dot GONE!
To test it I sent a test text to my wife's phone. The notification dot appeared as it should. I then opened the text in Textra, then closed Texta, and the notification dot disappeared, as it should. SUCCESS! Now, what will happen over time? Unfortunately, I left my crystal ball at the office, so I can't say. It's working for now.
My wife is using a Moto 7? g Power, Android 10, Textra 4.34.