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Knowledge Base

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  1. 'mobile' contacts now showing as 'MOBILE'

  2. "!" exclamation when inserting GIF / Photo etc.

  3. 3 Notification Buttons don't fit

  4. Activate Mobile Data Missing for Android Lollipop

  5. Adding new contacts

  6. Android 11 - Notification and Bubble Concepts

  7. Android 11 - Notification Settings General

  8. Android 11 - Turn Off Bubbles

  9. App icon disappears from dock

  10. AT&T MMS (Wi-Fi calling) disable

  11. Badge App Icon

  12. Bitmoji Support

  13. Blocklisting explained

  14. Can I configure specific notifications bubble colors etc per contact / chat?

  15. Can I help translate Textra SMS?

  16. Class 0 message not showing

  17. Class 0 Spam messages

  18. Copy parts of a message

  19. Crash Google Play

  20. Custom notification ringtones

  21. Developers API - Getting an unread count from Textra SMS

  22. Direct share

  23. Do you support DUAL SIM phones?

  24. Emoji style

  25. Emoji Support

  26. Emoji's, pics and more, how to insert

  27. Emojis Show Corrupted / Blank when I press + icon (left of message field)

  28. Group Messaging Help

  29. Having issues with Group Messaging?

  30. How do I preview pictures received?

  31. How to backup my messages

  32. How to delete multiple messages / chats

  33. How to send a Reaction

  34. How to view detailed timestamps

  35. Huawei phones running EMUI 4.0 - cannot change notification icon

  36. Language support

  37. LED issues on LG G series

  38. Light & Night Mode - How does it work? Issue with 10pm to 6am

  39. Links not clickable (not able to tap)

  40. Lost my 'Upgrade to Pro'

  41. Microphone in Textra SMS

  42. MMS issues - AT&T, Sprint, T-Mobile & Mint

  43. MMS Timeouts / No Mobile Data / MMS Send Failing - On Android 7.0?

  44. No Notification Vibration

  45. No Notifications / Notifications stopped working / Notifications disappear

  46. Not all contacts showing in Textra SMS since updating firmware

  47. Notifications from stock app / double notifications

  48. Notifications repeating even if off

  49. OnePlus running Android 7 - Notification disappears / goes away

  50. Pebble Watch

  51. Photo Picker - how it works

  52. Pop-up adverts / Full screen adverts

  53. Premium SMS issues

  54. Privacy concern with web link previews?

  55. Quick Compose appears in Lock Screen

  56. RCS implementation

  57. Reactions (Tapbacks) not working

  58. Read receipt

  59. Receive delays / sending delays / not receiving messages / messages late / scheduled messages not sending (Xiaomi HTC Samsung Asus Elephone Blackview Huawei) / delayed / battery

  60. Retrieving deleted messages

  61. Samsung and LG running Android 8, the app icon shows incorrect badge count

  62. Samsung Edge Lighting Notifications

  63. Samsung S7 Always on Display - not working

  64. Samsung S8 / S9 / S10 / S20 / S21 SMS / MMS not sending / delays receiving

  65. Samsung updated to Pie, now showing a chat head pop-up (disable it / make it work)

  66. Scheduled Sending SMS and MMS

  67. Sending lots of SMS messages

  68. Speech to Text window won't go away!

  69. Stagefright (More Technical Details)

  70. Stagefright (Overview)

  71. T-Mobile / AT&T / Verizon missing messages (RCS) - I am seeing message in Android Stock / System messaging app but not in Textra SMS

  72. Timezone (2 times / times differ / 1 hour / 2 hours)

  73. Trash Can (deleting messages)

  74. Updating to Textra SMS Pro

  75. Use Textra SMS on your Desktop or Browser

  76. Vibrate / Vibration not working (Verizon or AT&T 5.1.1 update)

  77. What are those contact pictures (favs) I see when doing a new message?

  78. What does 'Compact SMS Messages' do?

  79. Zedge (per contact notifications revert to default setting)

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