Skip to content

Knowledge Base

← Support

  1. 'mobile' contacts now showing as 'MOBILE'

  2. "!" exclamation when inserting GIF / Photo etc.

  3. 3 Notification Buttons don't fit

  4. Adding new contacts

  5. Android 11 - Notification and Bubble Concepts

  6. Android 11 - Notification Settings General

  7. Android 11 - Turn Off Bubbles

  8. AT&T MMS (Wi-Fi calling) disable

  9. Badge App Icon General

  10. Badge Count not showing on Home Screen Icon

  11. Bitmoji Support

  12. Blocklisting explained

  13. Can I configure specific notifications bubble colors etc per contact / chat?

  14. Can I help translate Textra SMS?

  15. Class 0 message not showing

  16. Class 0 Spam messages

  17. Copy parts of a message

  18. Crash Google Play

  19. Custom notification ringtones

  20. Direct share

  21. Do you support DUAL SIM phones?

  22. Emoji style

  23. Emoji Support

  24. Emoji's, pics and more, how to insert

  25. Emojis Show Corrupted / Blank when I press + icon (left of message field)

  26. Fast attach latest picture

  27. Group Messaging Help

  28. Having issues with Group Messaging?

  29. How do I preview pictures received?

  30. How to backup my messages

  31. How to delete multiple messages / chats

  32. How to send a Reaction

  33. How to view detailed timestamps

  34. Huawei phones running EMUI 4.0 - cannot change notification icon

  35. Language support

  36. Light & Night Mode - How does it work? Issue with 10pm to 6am

  37. Links not clickable (not able to tap)

  38. Lost my 'Upgrade to Pro'

  39. Microphone in Textra SMS

  40. Missing add contact button after Android update

  41. MMS issues - AT&T, Sprint, T-Mobile & Mint

  42. No Notification Vibration

  43. No Notifications / Notifications stopped working / Notifications disappear

  44. Not all contacts showing in Textra SMS

  45. Not all contacts showing in Textra SMS since updating firmware

  46. Notifications from stock app / double notifications

  47. Notifications repeating even if OFF

  48. OnePlus - Notification disappears / goes away

  49. Photo Picker - how it works

  50. Pop-up adverts / Full screen adverts

  51. Premium SMS issues

  52. Privacy concern with web link previews?

  53. Quick Compose appears in Lock Screen

  54. RCS missing messages T-Mobile / AT&T / Verizon - I am seeing message in Android Stock / System messaging app but not in Textra SMS

  55. RCS Support for Textra SMS?

  56. Reactions (Tapbacks) not working

  57. Read receipt

  58. Receive delays / sending delays / not receiving messages / messages late / scheduled messages not sending (Xiaomi HTC Samsung Asus Elephone Blackview Huawei) / delayed / battery

  59. Retrieving deleted messages

  60. Samsung and LG app icon shows incorrect badge counts

  61. Samsung devices messages not sending / delay receiving

  62. Samsung Edge Lighting Notifications

  63. Samsung updated to Pie, now showing a chat head pop-up (disable it / make it work)

  64. Scheduled Sending SMS and MMS

  65. Sending lots of SMS messages

  66. Share chat as email (to save) feature

  67. Stagefright (More Technical Details)

  68. Stagefright (Overview)

  69. Timezone (2 times / times differ / 1 hour / 2 hours)

  70. Trash Can (deleting messages)

  71. Updating to Textra SMS Pro

  72. Use Textra SMS on your Desktop or Browser

  73. What are those contact pictures (favs) I see when doing a new message?

  74. What does 'Compact SMS Messages' do?